Which destinations do you cover with your services within Spain?

Barcelona, Bilbao, Madrid & Sevilla. We work with our official partners for all other destinations like Ibiza, Malaga, Mallorca, Marbella and Valencia.

 

What kind of events do you organise?

Meetings, conferences, summits, incentives and group travel.

 

What is your Unique Selling Point?

Our international team members are all experienced in the MICE-sector and have been working in DMC’s for at least 8 years. We know what we are talking about and can consult our clients on what we think might suit best for each specific group, time of the year or destination. We try to recommend in order to create a proposal which fits the budget and other wishes list of the final client.

We are creative and always looking for new items whether they are hotels, restaurants or activities. All of our programmes are tailor-made, this has made us resourceful and has given us the chance to create a lot of different programmes. We have designed study trips for retailers with presentations from town institutions and visits to supermarkets. A trip for library directors with visits to several libraries within Barcelona. An informal gala dinner in a public fruit, meat, fish and vegetables market for an e-commerce conference. A small management team built a playhouse in the garden of an orphanage.

Being operative for over 14 years in this market we have established really good connections with our suppliers which gives us the opportunity to team up with them and give our clients flexibility and good prices. Our suppliers are always open to negotiations or doing us favours which helps us to present good offers.

 

Which languages do you speak at your office?

Spanish, Catalan, English, French, Italian and Dutch.

 

How soon will I receive my proposal?

We always try to answer your email within 24 hours (working days). In our reply we can give you an estimate of how long it will take us to prepare a proposal. Depending on what is needed we can send you a proposal within 48 hours and if it takes longer it is because more details are required to prepare a quotation.

 

Do you have a 24hs / 7 days a week emergency number?

We have an emergency number for clients/group during their stay in Spain.

 

Is there a Spanish law that guarantees compensation in case of bankruptcy or other similar incidents?

Yes, there is and according to article 12 of the Travel Angency Act our company has a Financial Guarantee Insurance which covers any incident.

 

Do you have any liability insurance for your clients?

Yes, our agency has a liability insurance. A travel insurance is not included in the rates quoted, but is highly recommended and can be offered by our agency.

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